Office 2013 will be installed on all open space and lab computers in the FLITE building this summer, 2014.
Training on Office 2013 is available through Atomic Learning and Lynda.com.
FLITE Office 2013 Upgrade
Category Archives: employee
Learn How to Use Assistive Technology
Did you miss the webinar on Atomic Learning Features and Assistive Technology? Not a problem! The webinar was recorded, so you may view it at your convenience.
OneDrive Now Has 1 TB of Space!
Microsoft has now increased all Office 365 OneDrive storage space to 1 TB (terabyte). This does not affect your mailbox space; just your file storage “in the cloud.”
In a post on the OneDrive Blog, Microsoft explained the move to
provide more storage. “With OneDrive, we want to give you one place for all of your stuff: your photos, videos, documents, and other files. Of course, to do this, we need to make sure you actually have enough storage space for everything, particularly given that the amount of content everyone has is growing by leaps and bounds.”
provide more storage. “With OneDrive, we want to give you one place for all of your stuff: your photos, videos, documents, and other files. Of course, to do this, we need to make sure you actually have enough storage space for everything, particularly given that the amount of content everyone has is growing by leaps and bounds.”
OneDrive is a great place to save all your university files except those that contain confidential information as it is on the Internet and not a completely secure location.
For more information on our OneDrive and how to use it click HERE.
If you need additional assistance please contact TAC at (231) 591-4822. Press 2 at the first prompt and 1 at the second prompt to talk to the Office 365 specialists.
Reassuring Our Customers
Everyone wants to be assured that the people they come in contact with are capable of helping them. Some may call in with a preconceived idea of the type of customer service they will receive. It is our job to reassure you that we can and will help.
The following are a set of reassurance factors that TAC staff follow to help create trust with you, our customers.
1. Organizational Knowledge: We strive to know who to contact next if we are unable to fix your problem and to use the procedures put in place to make sure your needs are addressed properly.
2. Product Knowledge: We do not claim to know everything about every product, but we do know a lot about the products we deal with. We will find out the answer to anything we don’t know.
3. Listening Skills: It is our policy to give each customer our undivided attention. We may ask questions along the way; this is to ensure that we have the information necessary to resolve the problem.
We want your experience with TAC be a good one. We do our best to create a positive experience for every customer.
Written By
Carrie Hall
New Computer Bundles at the Equipment Resale Store
This month is all about savings! The Computer Equipment Resale Store now has Dell Computer System bundles, equipped with everything you need to get connected. Systems include a desktop, a 15″ LCD Flat Panel monitor, Dell keyboard and mouse combo, speaker set, and every cable you need to get your system up and running.
June 2014 Satisfaction Survey Drawing Winner
Each time you complete the satisfaction survey emailed to you after the TAC has closed a work ticket, you will be entered into a drawing to win a free lunch at The Rock. The drawings will be held at the end of each month throughout 2014. The winner for the month of May is
Joan Williams. Thanks Joan for taking the time to share your experience with us. Enjoy your free lunch at The Rock!
Upload Mobile Photos Wirelessly to SnagIt Using Fuse
TechSmith, the creators of SnagIt, have a mobile app called TechSmith Fuse. Fuse can be used to retrieve photos and videos from your mobile device to SnagIt Editor on your desktop computer. The TechSmith Fuse app is available for iOS, Android, and
Windows mobile devices. Check it out here.
Written by Jody Gardei
April Satisfaction Survey Winner
Each time you complete the satisfaction survey emailed to you after the TAC has closed a work ticket, you will be entered into a drawing to win a free lunch at The Rock. The drawings will be held at the end of each month throughout 2014. The winner for the month of April is
Lisa French. Thanks Lisa for taking the time to share your experience with us. Enjoy your free lunch at The Rock!
Web and Media Accessibility Training in Big Rapids
Join the Technology Assistance Center, Faculty Center for Teaching and Learning, and the Disabilities Services Office the week of June 9, 2014 to learn more about web and media accessibility; what it is and how to create accessible media such as PDF files, Word documents, videos, and websites.
June 9-12, 2014
Big Rapids, FLT 110 (Capacity: 30. Also available via Adobe Connect).
Monday, June 9, 2014. 10:00am to Noon. Julie Rudolph, Educational Counselor. Accessibility in Web and Media: What is accessibility? What is your role?
Students come to the University with diverse learning challenges. Law requires making educational material accessible to all learners. This brief session gives an overview of laws regarding accommodations and accessibility in higher education.
Tuesday, June 10, 2014. 10:00 am to Noon. Jody Gardei, Technology Services Coordinator. Creating Accessible Documents: How to create accessible newsletters, meeting minutes, and other documents.
It is important to use certain features within Word to ensure the document is formatted in a way that can be presented in different ways using assistive technologies. Using Styles and other features within Word provides structure that helps screen readers make sense of your document and provide a better experience for your students. Because most Adobe PDF files originate from Microsoft Word, knowing how to structure a Word document is the first step to creating an accessible PDF. Adobe has created a tool called “tags” which contain information about the structure of the document facilitating the effective use of assistive technologies (screen readers). While PDFs are known to be in a static document form, a tagged PDF makes it more accessible.
Wednesday, June 11, 2014. 10:00 am to Noon. Jackie Hughes, Instructional Technology Coordinator. Closed-Captioning Videos: What are your responsibilities? What tools are available?
Creating closed captioning and providing transcripts for video and audio may seem like a daunting task, but there are options and it saves you time to be proactive when building out your course with accessibility in mind. Closed captioning and scripting offers alternative modes of learning for students who do not hear well, who has a native language other than English or who may not be an auditory learner. Being proactive in accessibility saves time, money and it develops a culture of diversity and inclusion.
Thursday, June 12, 2014. 10:00 am to Noon. Jackie Hughes, Instructional Technology Coordinator & Dale Hobart, Web Developer. Creating Accessible Websites.
Whether you are building a web page in Omni or developing your course in Blackboard, there are easy tips for ensuring accessibility and creating a culture of inclusion. In this session, attendees will learn how to make text, images, tables, forms, etc. accessible. Attendees will also be shown how to test a web page for accessibility.
To register for this training contact the Faculty Center for Teaching and Learning at fctl@ferris.edu or call 231-591-3826.
Anyone with a disability who needs special accommodations to attend this event should call 231.591.5615 at least 72 hours in advance.
Web and Media Accessibility Training in Grand Rapids
Join the Technology Assistance Center, Faculty Center for Teaching and Learning, and the Disabilities Services Office on June 4, 2014 to learn more about web and media accessibility; what it is and how to create accessible media such as PDF files, Word documents, videos, and websites.
June 4, 2014
Grand Rapids, Federal Building, WNF 014 (Capacity: 12).
9:30 to 10:15 am, Julie Rudolph, Educational Counselor. Accessibility in Web and Media: What is accessibility? What is your role?
Students come to the University with diverse learning challenges. Law requires making educational material accessible to all learners. This brief session gives an overview of laws regarding accommodations and accessibility in higher education.
10:30 to Noon, Jody Gardei, Technology Services Coordinator. Creating Accessible Documents: How to create accessible newsletters, meeting minutes, and other documents.
It is important to use certain features within Word to ensure the document is formatted in a way that can be presented in different ways using assistive technologies. Using Styles and other features within Word provides structure that helps screen readers make sense of your document and provide a better experience for your students. Because most Adobe PDF files originate from Microsoft Word, knowing how to structure a Word document is the first step to creating an accessible PDF. Adobe has created a tool called “tags” which contain information about the structure of the document facilitating the effective use of assistive technologies (screen readers). While PDFs are known to be in a static document form, a tagged PDF makes it more accessible.
1:15 to 2:00 pm, Jackie Hughes, Instructional Technology Coordinator. Closed-Captioning Videos: What are your responsibilities? What tools are available?
Creating closed captioning and providing transcripts for video and audio may seem like a daunting task, but there are options and it saves you time to be proactive when building out your course with accessibility in mind. Closed captioning and scripting offers alternative modes of learning for students who do not hear well, who has a native language other than English or who may not be an auditory learner. Being proactive in accessibility saves time, money and it develops a culture of diversity and inclusion.
2:10 to 3:00 pm, Jackie Hughes, Instructional Technology Coordinator. Creating Accessible Websites.
Whether you are building a web page in Omni or developing your course in Blackboard, there are easy tips for ensuring accessibility and creating a culture of inclusion. In this session, attendees will learn how to make text, images, tables, forms, etc. accessible. Attendees will also be shown how to test a web page for accessibility.
To register for this training contact the Faculty Center for Teaching and Learning at fctl@ferris.edu or call 231-591-3826.
Anyone with a disability who needs special accommodations to attend this event should call 231.591.5615 at least 72 hours in advance.
FSU Tech Connect 